New to GearBest? These 20 basic things you must know

If you are new to GearBest, or have some questions about placing an order, GearBest shipping and delivery, warehouse, and customer service, you can check this post which covers the comprehensive and frequently asked questions.

GearBest shipping & delivery policy and free shipping tricks

GearBest can ship to most countries in the world, and it provides you with 4 shipping options: unregistered air mail, registered air mail, priority line, expedited shipping. What features of each shipping method, and how to save money on shipping your GearBest order? Does GearBest offer free shipping? The following two posts will tell you every detail about it.

Besides, you may want to know more details about GearBest delivery, such as what countries does GearBest deliver the package to? What is the remote areas delivery policy? Can GearBest ship to PO Box or APO address? Are there any tips to ensure successful shipping? This article will tell you the answer.

GearBest tracking fees and shipping insurance

Shipping is very important for online shopping. GearBest is trying its best to provide cheap, fast and reliable shipping service for every customer. But is it necessary for us to pay for a tracking fee or shipping insurance? In fact, it all depends. This post will give you a clear answer about it.

GearBest shopping bonus: GearBest promotion, GearBest coupons and GB points

GearBest not only provides a wide variety of awesome products, but also offers the best bang for your buck. Moreover, you have many ways to  catch some high value products far more than you paid, such as GearBest promotion, coupons and GB points.

Our insiders summarized as many as 6 easy ways to help you catch the best price on GearBest. Want to know it? Please check here.

GearBest coupon is a very easy and common way for you to save money when shopping on GearBest. So where can we find GearBest coupon codes and how to use them? And are there any special coupons for new GearBest members? You will find answers in this post.

50 GB Points are worth $1.00. Do you know it? When I am saying it, you might immediately head to your GB account to check it. In fact, you have more ways to easily earn GB points. Please dig out more secrets about it in the following two posts.

Despite this, choosing the Add-on items is also a good way to save your total money and shipping fees. What are Add-on items? How to get Add-on items? Please refer to this post.

GearBest order cancellation

Cancelling an order is a very common thing on the online shopping, as you might have some new purchase ideas after placing an order. On GearBest, orders can be canceled at any time before the product shipped out. But one thing you should note that the orders that have been dispatched cannot be cancelled. Want to know more policy details about cancelling an order? Such as how to cancel unpaid orders, How to cancel paid orders (not dispatched yet), or the processing time of the order cancellation. This post will clearly show you every step about it.

GearBest warranty, return and refund policy

Every product on GearBest must undergo strict quality tests. Besides, our competitive warranty, return and refund policy also offer you enough peace of mind, such as 7 Day Dead on Arrival (DOA) Guarantee, 30 Day Unconditional Refund Guarantee, 45 Day Money Back Guarantee, etc. The following related posts will enable you to have a good understanding of these policies.

GearBest payment methods 

As a global online shopping web, GearBest supports up to 4 kinds of secure payment methods for your great convenience. The following post will introduce these payment methods and teach you how to choose the best payment option for yourself.

Despite the multiple payment methods above, we also offer our own payment method - GB wallet. Are there any advantages using GB wallet? And how to use it? Please check the related post below.

GearBest customer service and contact information

Still have any questions about your products or orders? Our dedicated customer service is always ready to help you. GearBest provides customized and diversified contact channels for different question types, such as Facebook Messenger, Submit a Ticket, Live Chat, Call Us. So if you have any questions during the shopping, please enter the GearBest Support Center page and select the question type, then the system will automatically offer you recommended contact channel.

Bottom line

Hope these top tips and policy collections can help you. We sincerely wish all of you have a happy shopping experience on GearBest.