BySophia Windsor 2019-07-31 8932
Please press the power button for 3 seconds to turn on/off.
Press and hold the power button and the home button for 3s until the voice prompts "Wi-Fi has been reset and operate as indicated by the 360Smart app". At this time, the Wi-Fi is successfully reset. If the device still cannot connect with Wi-Fi, power off and restart the device and reset the Wi-Fi again.
1)switch off 5GHz Wi-Fi of your router.
2)turn on 2.4GHz Wi-Fi of your router.
3)connect your devive to 2.4GHz Wi-Fi.
4)turn on 5GHz Wi-Fi of your router.
For Gearbest customers:
Does this FAQ guide help you? If you have any other questions about the 360 S7 robot vacuum cleaner, just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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