ByGB Blog Official 2016-10-16 23987
A: Press power button and WiFi key at the same time for 3-5 seconds, you will hear a sound and try to reset the camera.
B: Try to upgrade the firmware from the official website. Please click here.
A: Change to another charging cable, charge more than 10 minutes and then try to boot it up.
B: If still not working, it may be a problem related to the the battery, please contact after-sales service.
A: Check the WiFi or the connection line.
B: Check whether you download the APP, if not, download it.
A: Restore to factory default settings.
B: Try to upgrade the firmware, use the link above.
A: Replace your data cable.
B: Change to another computer or download other Image Viewers.
C: If both above ways can not solve the problem, please contact after-sales service.
A: Restore the factory default settings.
B: Try to upgrade the firmware in the same link with above one.
A: The card may not be compatible. We recommend to use more than 32GB capacity class10 card.
B: Try a new card and then restart it.
C: Try to press the start button + WiFi button to reset the camera.
D: Try to upgrade the firmware, use the above link.
E: If still not working, the SD card slot may be broken, please contact after-sales service.
This may be related to the WiFi. Please do not connect WiFi when recording.
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