BySteve Lowry 2018-09-27 1587
1. Make sure the WiFi signal is good, and has permission to connect it;
2. Do not conenct two many devices with the same WiFi;
3. Restore the TV box to factory setting;
4. Flash the firmware of the TV box.
1. Make sure you have switched the TV to right channel (If you connect the TV box with HDMI, you need to switch the TV to HDMI channel ).
2. Flash the firmware.
Alfawise H96 Pro+ TV box supports 5.0G WiFi, which can improve the speed of running multi-task; 1000M LAN can improve the net speed and the performance to a large extent; H.265 and VP9 - 10 Profile - 2 decoding will offer you high definition pictures and movies.
For Gearbest customers: If you've purchased Alfawise H96 Pro+ TV Box from us and still have problems or suggestions, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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