Edifier TWS5 True Wireless Stereo Troubleshooting Guide

ByJoe Horner 2019-11-16 777

During the using of Edifier TWS5, you may faced with some problems about it. Such as blinking blue LED, no sound or poor calling effect. Now, let’s talk about these TWS5 issues together!

Edifier TWS5​ 

Edifier TWS5 Trouble List

There have listed some common problems and fix guide about Edifier TWS5.

Red light instead of blue light flashes.

●The Edifier TWS5 headphones are at low battery level, please recharge the headphones.

Red light is off during charging the Edifier TWS5.

●Please ensure the Edifier TWS5 earphones are correctly placed into the charging case.

●When the headphones are not used for long periods of time, the battery will enter sleep state, it needs to charge about 30 minutes and then the red light will be lit.

Edifier TWS5 no sound.

●Check if the earbuds are operating.

●Check if the headphones volume is at an appropriate level.

●Check if the headphones are correctly connected with mobile phone.

●Check if the headphones are operating within a normal working range.

Calling effect of the Edifier TWS5 headphones is bad.

●Check if mobile phone is in an area with strong signal.

●Please ensure the headphones are within efective distance (10m) and no obstacle between the headphones and mobile phone.

When playing music, cannot control pause/play/previous track/next track via Edifier TWS5 headphones.

●Please ensure the paired device support AVRCP (Audio/Video Remote Control Profile) profile.


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