ByAdeline Belluz 2017-12-25 5928
● Check the charger's interface and be sure it's clean and fixed connect with Xiaomi smart speaker.
● Change another charging cable and power adapter to try if the speaker works.
● Charge the Xiaomi speaker more than 10 minutes and turn on the speaker. If it still doesn't work, you should consult aftersale service to get solve this problem.
It takes 2.5h to full charge the Xiaomi Bluetooth speaker and could work 8h or so in theory. If you aren't using the device with its maximum volume but it still work shortly, maybe the speaker has a quality problem.
● That may because of the music quality is low, try to play high-quality music.
● Do not place your Bluetooth enable device far away (not more than 10 meters) from the speaker and ensure there is no obstacle between the two Bluetooth devices.
● Stand your Bluetooth speaker at where has few electromagnetic interference.
● Change another Bluetooth device to pair with the Xiaomi speaker. If the speaker still plays music with noise, the speaker has something wrong; if the noise disappears, there is something wrong in your Bluetooth device.
If all methods don't fix the noise problem, the Xiaomi product's loudspeaker is broken, please contact the aftersale service.
● If you play music through storage card, just adjust the Xiaomi smart speaker to maximum volume.
● If you play music through Bluetooth enable device, adjust the two devices to maximum volume.
● Change another play mode for the Xiaomi speaker and switch the audio on your Bluetooth device.
Contact aftersale service if above methods don't fix the problem as the product's loudspeaker is broken.
● Long press the battery status button to enter Bluetooth pairing mode.
● Make sure there is no obstacle between two devices and the distance between them are within 10m.
● Delete the Bluetooth pairing record and pair the speaker with another Bluetooth device. (If you don't know how to pair Xiaomi Bluetooth 4.0 speaker, you can read the reference: How to connect Xiaomi Bluetooth 4.0 speaker to your phone.)
For Gearbest customers: If you've purchased the Xiaomi Bluetooth 4.0 speaker from us, but the user manual doesn't solve your issues, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
|You may also want to read:|
|How to connect Xiaomi Bluetooth 4.0 speaker to your phone|
|3 reliable ways to verify if your Xiaomi device is original|
|Everything you need for building a Xiaomi smart home|
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