How to back up, restore, or migrate WhatsApp message and date?

ByFelicity Rosa 2019-06-01 6013

WhatsApp automatically creates a local backup file at 2 o'clock every morning and stores the backup file in a folder set up in the phone system

Google Drive

You can back up your conversations and media to Google Drive so you can keep your data when you change your phone later. To use Google Drive backup, you'll need to:

1.Your device must be synced with Google Drive.

2.Google Play services is installed. (The service is only available to Android 2.3.4 or newer devices.)

3. There is plenty of room on Google Drive to back up WhatsApp stuff.

4. There is plenty of room on the phone to create a backup.

Create a Google Drive backup

1.Open WhatsApp.

2.Go to the Menu button > Settings > Conversations > Conversation Backup.

3.Click Back up to Google Drive and choose a backup time frequency, or just click Backup to instantly create a cloud backup.

4.Select the Google Account you want to use to back up your conversation history. If you don't have a Google Account, click Add account. Remember the Google Account you chose to use.

5.Click Backup to choose which network connection to use for backup. Please note that choosing to back up from your phone data may incur additional data charges.

Google Drive backup important information

1.It may take a long time to create a Drive backup for the first time, so make sure your phone is connected to the power source.

2.You can always back up at the Menu button > Settings > Conversation > Conversation Backup to adjust the conversation backup time density, Google Account, and which connection method to use.

3.Each time you make a Google Drive backup, the new backup will overwrite the previous Google Drive backup. Users cannot choose to use the old Google Drive backup for conversational restores.

Restore or migrate backups

WhatsApp will ask if you want to restore the conversation log and media files from backup when you verify the phone number, click "Restore" to start the dialog restore process. If the application does not ask if the information is restored, there are several possibilities for not being able to read the backup file:

1.You are not logged in to a Google account with a backup file.

2.Your backup record is backed up using another phone number.

3.Your SD card or conversation history is corrupt.

4.There are no backups in your phone or Google Drive.

Note: The easiest way to migrate your data to your new phone is to use Google Drive. If you want to use your phone's local backup, you will need to use a computer, file manager or SD card to transfer files to your new phone. All backup files will be stored in the /sdcard/WhatsApp/ folder, which may be stored in your device's internal memory or main memory.

Restore older local backup files

Your phone stores the latest 7-day local backup files (Google Drive only stores the most recently created backup files.) To restore your conversations from a local backup, follow these steps:

1.Install the file manager to change the name of the backup file: File Managers and Explorers.

2.Use the file manager to go to the /sdcard/WhatsApp/Databases folder. If the data is not stored on the SD card, the folder may be stored in the device's internal memory or main memory.

3.Rename msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. You may see different versions of .crypt file numbers, such as crypt9 or crypt10, etc. Please do not change the number of the original file when you rename the file.

4.Uninstall WhatsApp.

5.Reinstall WhatsApp.

6.Click "Restore".

Backup creation or backup restore troubleshooting

If you're having trouble creating a Google Drive backup, try:

1.Confirm that the Google backup account you are using has been added to your phone.

2.Make sure there is enough storage in your Google Drive account to create a backup. You can find the amount of space left in your Drive account at the bottom left of your Google Drive screen.

3.Make sure you have Google Play services installed on your phone.

Note: Google Play services are only available for Android 2.3.4 or newer devices.

4.If you use your phone data for backups, make sure that WhatsApp and Google Play services also have data connections. If in doubt, please contact your telecommunications carrier.

5.Use a different network connection for backup. (For example, when using mobile data for backup failures, you can switch to a Wi-Fi network connection.)

If you're having trouble restoring your backups from Google Drive, try:

1.Confirm that the phone number and Google Account you are using are the same as the account profile when you created the backup.

2.Make sure your phone has enough storage to restore the backup.

3.Confirm that you have Google Play services installed on your phone.

Note: Google Play services are only available for Android 2.3.4 or newer devices.

4.Make sure your phone's battery is fully charged or plugged in.

5.Make sure the phone is connected to a good and stable network. If using your phone data to restore your backup fails, try restoring your backup using Wi-Fi.

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