ByJoe Horner 2019-11-22 2133
Only one QCY T5 headset works may be caused by a failed binaural pairing. You can try the following steps to resolve it:
Step 1: Turn off your QCY T5 headset. (long press both of the earbuds for 8s, until it turns red)
Step 2: After that, long press both of earphone for 5s and then double click it to entering pairing mode. (blinking red and green at the same time)
Step 3: When these two QCY T5 earbuds pairing successfully, the right ear light will switch off.
Step 4: Enable your phone Bluetooth and search the "QCY T5" to connect.
Except to do a stereo mode pairing, you also can restore factory setting with QCY T5 earbuds. For detailed instruction, please refer to this post: How to Reset QCY T5 TWS?
For Gearbest customers: If you've purchased QCY T5 TWS Earbuds from us and still have problem after using these tips, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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