How to do with these issues - car DVR recorder FAQ

ByGB Blog Official 2018-07-03 2527

How to solve DVR recorder crashes, stop record automatically, records with noise, the image is too bright/black, or other issues?

Q: What can I do when the DVR system crashes or doesn't boot up?

A: Pull out the SD or TF card and press the power button; if it doesn't work, use a toothpick or something pointed to poke the reset hole and then press the power button again.

Q: The DVR doesn't boot up when connecting to car charger, why?

A: Make sure you are using the original car charger.

Q: The DVR stops recording automatically, what should I do?

A: Check the settings of loop recording; check the video recording format to save space; use high speed SDHC TF card.

Q: What should I do when pause and frame skip occur in video and picture playback?

A: Format your SD or TF card, check if your card is original.

Q: The video misty and dim after recording, what's wrong with it?

A: Clean the lens and the windshield.

Q: Why do pictures appear to be black or too bright?

A: The auto-exposure function is influenced by high-contrast scenes, you need to adjust the light sensitivity.

Q: Why is the picture not perfect when shooting indoors or under overcast sky?

A: You need to adjust the white balance.

Q: Why is there a stripe interference when recording?

A: It depends on wrong settings of power supply frequency, try to set 50Hz or 60Hz according

the local power supply frequency.

Q: Why is there noise when recording?

A: Because of low battery, please make sure the DVR is fully charged.

Q: Why is the video incoherent when playing on the computer?

A: Install another video player or try a new formatted high speed memory card.

Q: Can this item be shipped to my country?

A: We can deliver orders to any country. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

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