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Gearbest offers a wide range of cost-effective i12 TWS headphones to choose from, including touch control and function key control versions. But they all usages much the same, and the method of rebooting is similar.

The steps of reset the i12 TWS

Step 1:When the ear machine is turned off (long press the power button), put in the charging box to charge for 5 seconds, and then unplug the power supply.

Step 2:Repeat the above steps 5 times.

Step 3:Delete i12 TWS device information from Bluetooth device.

Step 4:Delete the paired information: in pairing mode, 5 click the power button until LED lit RED.

Step 5:Restart the phone and then reconnect the i12 TWS headset.

For Gearbest customers: If you've purchased i12 TWS from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.

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