How to fix the Creative Outlier Air TWS earbuds pairing problem?

ByJoe Horner 2019-12-05 16081

When using the Creative Outlier Air TWS earbuds, you may faced with some pairing problems. Such as the Outlier Air can not paired with your Android or iOS phone, or one of the Outlier Air TWS earbud have no sound and not work. How to fix it? You can try to do a master factory reset to resolve these pairing issues.

Creative Outlier Air TWS ​ 

How to fix Creative Outlier Air TWS not work or not pairing?

Step 1: To perform a master reset for Outlier Air

●Place the Outlier Air earbuds into the charging case.

●Hold the Multifunction buttons of both ear buds for about 5 seconds. Release the buttons once both indicate light changes to blue.

Step 2: To re-connect Outlier Air TWS earbuds with the original phone

●Remove both of the Outlier Air earbuds from the charging case.

●The right earbud will auto-connect to the left ear bud. The main left ear bud will be automatically put into Bluetooth pairing mode (blinking blue and red).

●Tap "Outlier Air L" on the original phone to re-connect and follow up by "Outlier Air R".

Or to pair Outlier Air with another phone

●Disable Bluetooth of the original phone.

●Hold the Multifunction button of the left ear bud until it goes into Bluetooth pairing mode (blinking blue and red).

●Tap "Outlier Air L" on another phone to connect and follow up by "Outlier Air R".

The above content is how to restore the factory settings of Creative Outlier Air TWS earbuds. When you encounter a problem that cannot be connected, you can try to use the above methods to solve the problem.

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