BySophia Windsor 2019-11-20 8167
If the Roborock S6 cannot be connected to your phone’s app, or when you replace the router or forget the WiFi password, you can try resetting the WiFi of it. To do this, just check the following steps:
Step 1. Open the top panel of the Roborock S6 vacuum cleaner and then you will see the WiFi indicator light.
Step 2. Press the "partial cleaning button" and "charge button" at the same time until you hear a voice prompt. Then the WiFi indicator light of the Roborock S6 will start flashing slowly, which means that the WiFi has been reset successfully and it is waiting for re-connection.
Step 3. Then you can reconnect the Roborock S6 to your phone’s app to use the app control function.
Note: the Roborock S6 only supports 2.4GHz wireless network connection and doesn’t support 5GHz wireless network. So please make sure your phone has been connected to the right WiFi.
If it is the first time for you to connect the Roborock S6 to WiFi, you can follow the detailed steps in this guide about "How to connect Roborock S6 to WiFi?".
For Gearbest customers: If you've purchased the Roborock S6 from us and still have problems after reading the post, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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