How to solve the problem that the Bluetooth headset is connected to the phone but there is no sound?

BySergio Casarez 2020-01-01 432

Have you ever encountered a situation where a Bluetooth headset is connected to your phone but there is no sound? How to solve this kind of problem? Please read on.

How to solve the problem that the Bluetooth headset is connected to the phone but there is no sound?

First, try to adjust the headset volume while dialing or talking. 

  • Check whether the volume of the Bluetooth headset is on, find the Media option in the phone settings, and turn up the volume. 

  • You can also enter the Bluetooth option of the mobile phone, ignore the Bluetooth headset device, and then turn on the pairing mode of the Bluetooth headset to pair with the phone. 

    The following is a detailed description: 
    1. Maybe the talking volume of the mobile phone is not turned on. First, try dialing a phone number. When dialing or talking, press the volume button on the side of the fuselage to make the sound louder. 

    2. The volume of the Bluetooth headset is not turned on, just turn it on. 

    3. If it is an Android phone, you can also enter  "Settings " select "Voice"> "Media", and turn up the volume of "Media"

    4. You can also try to disconnect and re-pair the headset and the mobile phone. After entering the Bluetooth setting of the mobile phone, select the current Bluetooth headset item, click "ignore this device", and then re-enter the search mode of the Bluetooth headset to pair with the mobile phone. 

    5. Check the instructions of the Bluetooth headset product and try to restore the Bluetooth headset device to factory mode. If none of the above methods can solve the problem of no sound, it is recommended to take the after-sales voucher to the after-sales maintenance point to repair the headphones.


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