ByJoe Horner 2019-08-13 29069
When the message is received, the smart bracelet vibrates and the unread message icon appears at the top right of the dial.
●When the screen is lit, slide the screen into the message page to see the message reminder.
●When you receive multiple messages, click on the message icon to browse the content.
●When reading messages, support sliding up and down the screen to see more.
How can you get the bracelet to receive a push message from your cell phone? Certainly, make sure that the appropriate function is turned on properly.
Step 1: First of all, to confirm that the HUAWEI sports health App has turned on the message notification function.
●The Android mobile phone in the HUAWEI sports health App bracelet device interface, click on the “message notification”, turn on the “notification” option.
●The iOS mobile phone in the HUAWEI sports health App bracelet device interface, click on “notification management”, turn on the “message reminder” option.
In the case of Android phones, you can also manage applications that enable notifications in the “Application” option on the “message Notification” page. For example, when the "WeChat" option is turned on, the WeChat messages pushed by the mobile phone are synchronized in the Honor band 5.
Step 2: DND mode
Verify that Do Not Disturb mode is turned off in the exercise Health App. Do not Disturb mode can be set "do not Disturb all day", "do not Disturb when not wearing", but also support "timing do not Disturb".
When the “Do Not Disturb when not worn” switch is turned on, the message will not be pushed when you not wear the Honor band 5.
Step 3: Notification permission settings
The message that appears in the mobile phone notification bar can be pushed to the bracelet. When you can't get a message, check the mobile phone notification bar to see if there is a message reminder. You can check if the application has notification bar permissions turned on and whether the application is allowed to display details of the notification content.
Take Huawei EMUI 8.1 mobile phone and WeChat message as an example:
enter "settings > Application and Notification > Notification Management > WeChat, enable permission Notification" and "display on the status Bar" on the phone; Turn on WeChat, go to "my > Settings > New message reminder", and turn on "accept New message Notification" and "Notification display message details".
Step 4: check whether the App background protection
Set the HUAWEI sports health App to the background protection in the mobile phone to confirm that the App process will not be turned off by the mobile phone.
The adding methods of different types of mobile phones are different, and the specific operation methods are as follows:
●Non-Huawei Android phone: you can consult the phone manufacturer, or search on the Internet, how to set Huawei Sports Health App as background protection, will not be cleaned up by the mobile phone system, and enable App message notification permissions.
●Huawei mobile phone: EMUI 4.0 and below, please set it in Mobile Manager > automatic startup management and protected applications; EMUI 5.0 and above do not need to be set up, but if the other three butlers are installed on your phone, please add App to background protection.
●IOS mobile phone:
iOS 11 and below users, turn on the message notification switch on the bracelet details page in Huawei Sports Health App, and turn on the message notification switch on the mobile phone side in the mobile phone system setup > notification. And the reminder mode "display in the history" switch selection "on" status;
iOS 12 users turn on the message notification switch on the bracelet details page in Huawei Sports Health App, and turn on the message notification switch on the mobile phone side in the mobile phone system setup > notification. Select always (default) in display Preview and choose Lock screen, Notification Center, and Banner.
For Gearbest customers: If you've purchased HUAWEI Honor Band 5 from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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