i12 TWS Charging Case Not Working? Click Here to Get the Reasons and Solutions

ByJoe Horner 2019-11-20 15866

The charging method of i12 TWS is pretty easy. However, during the charging time, some users find that their i12 TWS charging case can’t work and can not recharge the i12 TWS earbuds. Why and how to fix it? Here have listed some reasons and solutions for you.

i12 TWS charging case ​ 

Why i12 TWS charging case can not work?

When charging the i12 TWS, if there is no LED indicator blinking red or flashing, or can not recharge your earbuds. Try to fix it with the tips below:

Misplaced earbuds: when charging, please put the left and right earbud at the right position.

Unconnected USB cable: when charging, please make sure your i12 TWS charging case has good contact with USB charging cable.

Broken USB cable or charger adapter: try to change another USB cable or charging plugs to test if your original cable or adapter is broken or not.

The electricity is completely depleted: if your i12 TWS charging case’s power is i12 TWS charging case, it will takes a period of time to recharge (awake) it. Please wait with patience.

●Broken charging case or earbuds: if all the solutions above can not fix your problems, and your i12 TWS have used for a long time, maybe your i12 tws charging case is broken or aging electrical. Try to ask professionals for help or buy a new one.


For Gearbest customers: If you've purchased i12 TWS from us and still have problem after using these tips, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.

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