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Microwear H1 & H2 FAQ

ByNiki Jones 2019-01-22 5315

The Microwear H1 and Microwear H2 are professional outdoor sports smart watches, they can track your steps, calories burned, distance traveled, heart rate etc. Besides, you can place a SIM card inside the watches and make autonomous phone call and messages. Does they support external storage?  Are both H1 & H2 watch waterproof? Let's check this post.


Frequently asked questions about Microwear H1 & H2

Yes, as long as H1 is connected to WiFi, you can use it as a little smart phone except you can't make calls via Bluetooth at H1. ( H2 support Bluetooth calling) But you can read & send messages from your H1 or H2( First you need to set at the Apps notification at your phone setting ).

Yes , an App is needed to connect H1 with the devices to sync all exercise data and sleeping data etc.

Microwear H1's App named "Funfit", Android users can download the App with the link and iPhone users can download the App with the link.

Microwear H2's App named "WiiWatch", Android users can download the App with the link and iPhone users can download the App with the link.

Yes, both H1 & H2 work with devices with system higher than Android 4.4 or iOS 7 whether it's smart phones or tablets.

Note: H1& H2 do not work with Windows Phone yet. ( ways to check your phone version: for IOS: Setting--General--about phone--check out the version ; for Android: setting--about phone,--check out the version )

No, both the H1 & H2 do not support external storage. The watches themselves have internal storage (H1 is 4GB, H2 is 16GB), which allows you to save data and download Apps on the watch.
Please make sure the magnetic charging docks is connected to the watches correctly. If it still doesn't charge, please contact your retailer for more assistance.
When they are charged, it shows "Power Connected" on the watches.

Theoretically the battery lasts Approximately 10 hours as most. If you use it to listen to music or browse websites, the battery life will be shortened. But if you just use it as a watch to know the time, it can last two or three days.

Note: When the battery left 15%, it will switches to the power saving mode. We design it like that so that when in low battery, you still can us it as a normal watch.

Connect  H1 with the App "Funfit" (H2 is "WiiWatch") via Bluetooth, the data on your watch is synced to your smartphone.
Yes, you can download music Apps to play music online or download music files when connected to WiFi or 3G network.
H1 is IP68 waterproof which means it can withstand being submerged in 1m (about 3.3 feet) of static water for up to 30 minutes, but H2 is not any waterproof !
Yes, the watches can make calls when a valid SIM card is inserted. When without a SIM card, you have to connect H1 or H2 with your device via Bluetooth and allow notifications to be shown on your device.
Yes, H1 can be used as a standalone phone when a SIM card is inserted.
Both H1&H2 support GSM 50/900/1800/1900MHz and WCDMA 850/2100 MHz. It does not charge additional fees.
Yes, long press faces and then you could change the face. H2 can download more faces if you do not the inserted ones, but H1 only has the built-in 41 faces.
Long press on the watch and wipe left or right to select your favorite watch face. To change the display pattern and and icon style: Menu - Style - Wipe up and down.
Its effective range is Approximately 20 meters. Note: Physical obstacles will affect effective range.
No, We don't sell parts separately, please contact your seller for more purchasing options. But we do have replacement bands, please contact the seller you purchased H1 for more options.

Yes, you can mute the notifications. (Menu - Settings - Sound - Volumes)

Quick access: Quick menu - Sounds.

No, you can't replace the battery.
You could replace the strap for personal preference, the width of the stap is 26 mm. We offer 2 options for the strap, steel and the TPU.

1. Slide the dial to the right ,find the "Setting" button then pull-down the screen find the "About Watch", then you can see the "Wireless Update";

2. Check for updates , if you have not connect with WiFi , it will warm you to connect first;

3. When the watch is connected with the WiFi , slide the screen to the left back to the "Check for Update", then you could update your firmware ROM;

Note: If the watch's battery is less than 80%, you need to get charged first before you update the firmware.

(Firmware ROM Wireless update and upgrade your H1 via PC Learn it from Youtube)

1. Download file flash tool for mtk smartwatch devices;

2. Download firmware H1 Smartwatch from microweartech support;

3. After download all file exstrak with WinRAR,install one by one driver;

4. Open flash tool.exe , chose tab mtk scatter loading,search scatter loading file from H1 firmware, after add mtk scatter file chose tab format all and download;

5. Turn off H1 smartwatch connect to computer;

6. Back to flash tool chose download button and hold power button smartwatch 5 second and Wait flashing in progress and finish with Green icon success!

Note: Make sure that you did not change any software code before it became brick , since some customers change some code of the H1 , then they can not upgrade when following our steps.

1. Open "Funfit" App , go to the "More", then pull-down the screen find the "About Watch";

2. Then you can see the "Check for new version".

Wrap up


For Gearbest customers: If you've purchased Microwear H1 or H2 Smartwatch phone from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always hAppy to help.


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