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Mobvoi TicWatch Pro Smartwatch FAQ

ByJoe Horner 2019-08-02 6084

The TicWatch Pro runs Google's latest Wear OS, has 24-hour heart rate monitoring and a separate GPS chip. In terms of functionality, TicWatch Pro can provide users with excellent sports health function, information notification and payment function, while, TicWatch Pro has more third-party watch App available in Google's powerful ecosystem. But before buying the TicWatch Pro, you must have some doubts in mind, here is a specific problem solution about Mobvoi TicWatch Pro. Hope it is helpful.

Mobvoi TicWatch Pro Smartwatch


App support for the following languages: French, German, Japanese, English, Traditional Chinese and Spanish.

Google Wear OS supports the following languages: English, Spanish, German, French, Dutch, Brazilian, Indonesian, Danish, Cantonese, Italian, Japanese, Russian, Korean, Mandarin, Polish and Vietnamese.

Notes: The watch’s systems language will change according to your phone's language settings.

The TicWatch Pro is compatible with Android devices (version 4.4 and above) and iOS devices (version 9.3 and above).
Yes, it’s support speaker.
No, the charging method of TicWatch Pro is dock with USB cable.
Google Pay is supported in the following countries:
Australia, Canada, Russia, Poland, Spain, United Kingdom and the United States.

Fitness apps can be continuously used for 5 hours.

Music can be continuously played for 5 hours.

When running, using GPS and playing music at the same time, it can be used for 3.5 hours.

These estimated usage times are for Smart Mode only. Under Smart Mode, all features on the watch are available and can be used.

●TicWatch Pro has superior battery life, dual-layered screen display, and Essential Mode that can last around 30 days.

●TicWatch Pro has an IP68 waterproof rating. It can be submerged in water up to 1.5 meters for up to 30 mins. Swimming not recommended. It can be used when sweating, showering, washing hands, but not advisable to place directly under a water current.

●Appearance: TicWatch S/E is lightweight and trendy while TicWatch Pro is elegant and classic.

●TicWatch Pro supports NFC, while TicWatch S and TicWatch E do not.

●TicWatch Pro has a hardware function button.

When you press it once, your default fitness app will start. When you press it twice, Google Pay will start.

When you long press it, you can choose to switch to Essential Mode, power off or restart.

Note: The watch straps for the TicWatch E and TicWatch Pro are not interchangeable.

It takes about 100-120 minutes to fully charge.

Battery life varies for different usage scenarios. Below are two sample usage scenarios for your reference:

●Using Smart Mode for 2 days (battery level from 100% to 5%), followed by Essential Mode for 3 days (battery level from 5% to 0%). In this case, the battery life is approximately 5 days.

●Using Essential Mode only, the battery life can last for approximately 30 days.

*Smart Mode: AMOLED display, Wear OS by Google smartwatch

*Essential Mode: monochrome FSTN LCD display, shows date, time, steps, and heart rate.

A further breakdown of the above battery life estimation is given below.

2 days in Smart Mode assumes Bluetooth is switched on, fitness apps are used 30 minutes per day, 50 notifications received per day; Bluetooth is switched on, 200 notifications received per day.

3 days in Essential Mode assumes watch enters Essential Mode at 5% battery level and is used normally until the battery dies.

30 days in Essential Mode assumes watch enters Essential Mode at 100% battery level and is used normally until the battery dies.

10.Difference between pairing with iOS and Android devices?

● Android devices can pair with multiple TicWatch S2/E2/Pro, but iOS devices can only be paired with one TicWatch at any point in time.

● When paired with Android devices, you can make calls on the watch. When paired with iOS devices, you can receive incoming calls on the watch, but you would need to take the call on your iPhone.

Built-in fitness apps include Google Fit. You may also download third-party apps such as Strava and Runkeeper.

Notes: There may be periodic changes to whether certain apps are supported on the watch - it depends on the developer of the third-party app. The above is only for your reference. In the meantime, you can search the Google Play Store on your TicWatch to check if a particular app is supported and available for download.


For Gearbest customers: If you've purchased TicWatch Pro from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.


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