Q9 smart watch FAQ

ByJoe Horner 2019-07-12 3042

In the process of using Q9 Waterproof Sports Smart Watch or before buying the Q9 Waterproof Sports Smart Watch, I believe you will encounter some problems. In order to improve your using experience, here are some common frequently asked question about Q9 smart watch.

1.Can the strap of Q9 Smart Watch be replaced?

Yes, it can be replaced.

2.Can the watch interface be changed?

Yes, the watch face can be changed.

3.Can i install the third-party watch dial theme?

No, you can’t. you can only select three dials that are inside.

4.What is the name of the App?

WearHealth, you can download at any APP market.

5.Can the Q9 Smart Watch be connected with iPhone?

Yes, the Q9 Smart Watch compatible with Apple and Android phones.
iOS phones: support for ios8.0 or above.
Android phones: support for Android version 4.3 or above.

6.Whether Q9 Smart Watch has camera?

No, the Q9 smart watch have no camera, but equipped with a remote control camera function.

7.How long does the battery life?

7 days of normal use.

8.How many languages does the Q9 smart watch support?

The Q9 smart watch support English, French, German, Spanish, Italian, Russian, Japanese, Korean, Malay, Russian, Czech, etc.

9.Doe the Q9 smart watch compatible with Microsoft phones (Windows phones) ?

No, it is only compatible with iOS and Android phones.

10.How to solve the charger problem of Q9 smart watch?

●Keep the charging contact surface clean and dry
●Make sure the charging contact point in a good connection status
●Use the original charger

11.If the Q9 smart watch can not work, what should i do?

●If the Q9 can not charged and do not turn on, it may be caused by the oxidation of the charging contact. Wipe the metal contact with something.
●Plug and unplug the charger a few more times while charging (connect the power supply, disconnect the power supply, this is to activate the battery).
●Please charge the product continuously for 30 to 60 minutes (do not do anything while charging).
●When the charge is complete, press the power button to turn on the power

For Gearbest customers:

If you have purchased Q9 Smart Watch from us and still have problem after reading the method please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy and willing to help.

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