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Questions and answers related to routine maintenance of Xiaomi Mi Smart Robot Vacuum Cleaner 

ByNiki Jones 2019-02-12 8930

Xiaomi Mi smart robot vacuum cleaner is a well-rounded vacuum cleaner. The vacuum is able to cover more ground during its cleaning cycle, also giving it the ability to go over the same area multiple times. Then how to maintain the vacuum cleaner? Now let’s look at together.


Frequently asked questions about Xiaomi Mi Smart Robot Vacuum Cleaner's routine maintenance  

In the frequency of cleaning once a day, the general family environment is recommended to maintain once a week or less; If the home’s area is more than 150 square meters or there is a pet, it is recommended to maintain it every 3 days or less.
Tips for replacing of side brush, main brush and filter screen are given under normal using circumstances, which are suitable for most ordinary users, we recommend that you regularly replace consumables to keep the best cleaning ability, if side brush, main brush are not damaged or filter screen can still use normally, you can continue to use after choosing to reset on the mobile client.
Side brush, main brush and dust box can be cleaned with water. Please dry them thoroughly before putting them back into use. Please note that the filter screen should be removed before cleaning the dust box. Washing the HEPA filter screen will cause blockage, and led to reduction in filtration performance.
The filter screen is composed of macromolecular fibers. In order to filter tiny dust, the pore size of the filter mesh is very small, only micron level. If the filter screen be cleaned with water, it will be blocked due to fiber deformation and dust blockage, and will report an error, thus the cleaning ability will obviously decline, so do not wash the filter screen.
The side brush can be restored after soaking it in the 60-70 degrees hot water for 10 seconds.
Please use the attached main brush cleaning tool to clean. If partial hair or wire harness is wrapped tightly, you can use scissors to clean. Please be careful not to damage the rubber and hair bundle on the main brush.


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Please turn the wheel slowly in the reverse direction, and pull the wire out slowly with a hand. Do not pull wire with force, otherwise it will become more and more tight or break inside.
Please stop the host and check:

1.If there are foreign objects at the bottom of the host;

2.Remove the main brush and check if there are foreign objects in main brush module’s inner wall or dust collection’s hosepipe entry;

3.Check whether the main wheel is wound by foreign objects;

4.Check whether the side brush is wound by foreign objects;

5.Check whether the universal wheel is wound by foreign objects;

6.Check whether the black anti-friction rubber pad of the main brush cover is glued by foreign objects;

7.Check whether the scraping strip of the main brush cover is glued by foreign objects;

8. The inhaled light particulate matter in the dust box is blown by air flow, which may also cause noise. Please dump the dust box to solve the problem.

If dry cloth cannot remove foreign objects, please shut down/cut off the power and then use a wet cloth to wipe them carefully. However, please use dry cloth to clean the water stains before charging or using again.
The replacement cycle may not be exactly same depending on using frequency and different family environment. Generally, the side brush needs to be replaced in 3-6 months, the main brush needs to be replaced in 6-12 months, and the filter screen needs to be replaced in about 3 months. It can also be replaced by the consumable tips on the mobile phone client.
Please buckle the position of the left filter screen, and remove the filter screen by hard rotation. The filter screen can be cleaned with a vacuum cleaner or brush after removal.
After the machine is turned over, the universal wheel can be pulled out by holding the wheel body upward with force. Then hold the universal wheel bracket and hold the wheel body upward to separate the bracket and wheel body. please press tightly and put back after cleaning.
After the wire harness is cleaned, please normally use the host to clean for several times. The rubber skin and hair bundle at the deformation area will slowly return to their original state due to centrifugal force. Generally, no special treatment is required, If the deformation is too severe to recover, it is recommended to replace the main brush.

Wrap up


For Gearbest customers: If you've purchased Xiaomi Mi Smart Robot Vacuum Cleaner  from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.


 You may also want to read:
Original Xiaomi Mi robot vacuum international version FAQ
MinSu NV - 01 smart vacuum cleaner review: Never worry about a messy home again
Roborock robotic vacuum cleaner review: a good housekeeper for you



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