Razer Hammerhead True Wireless Earbuds FAQ & Troubleshooting

ByJoe Horner 2019-10-31 16811

Recently, Razer Hammerhead True Wireless earbuds released that in terms of design, Thunder Snake's split headphones are still the traditional earplugs + storage box configuration. In order to show enough "gameplay", Razer strengthens the delay control of Hammerhead True Wireless on the basis of Bluetooth 5.0. in game mode, the delay of, Razer Hammerhead TWS will be compressed to 60ms, which will hardly affect any fierce fighting and operation experience in the game. Before buying it, you must have some questions about it. Here share you a detailed guide.

Razer Hammerhead True Wireless Earbuds

Razer Hammerhead TWS Quick Start Guide

The Razer Hammerhead True Wireless earbuds can work with most devices with Bluetooth audio capability. This product is designed to work with mobile devices. However, if your PC has Bluetooth audio capabilities, the Razer Hammerhead True Wireless earbuds may work with it.

Here are the simple steps in turning your Razer Hammerhead True Wireless on or off:

●The earbuds will turn off automatically when placed inside the charging case (lid closed). They will also turn on and pair when the charging case is opened.

●To turn on your Razer Hammerhead True Wireless manually, press and hold the function button for each earbud for 2 seconds to power on. You will hear an audio prompt from each earbud once they are powered on.

●If the earbuds are left idle for a few minutes, you will hear an audio prompt and then the earbuds will automatically power off.

To charge your Razer Hammerhead True Wireless earbuds, connect the charging case to a USB port using the charging cable with the earbuds. Both the earbuds and charging case will charge.
To activate the Razer Hammerhead True Wireless gaming mode, triple-tap both left and right function buttons then hold the last tap for at least 2 seconds. Repeat the same gesture to disable gaming mode.
The Razer Hammerhead True Wireless earbuds feature touch controls. Change music tracks, manage calls, and activate your smartphone’s voice assistant—all from the earbud touch interface. Please refer to the master guide for a full list of controls.

Razer Hammerhead TWS Troubleshooting

●First, confirm that the issue is with the headset itself and not with the audio source. To do this, try to connect the headset to a different audio source and see if the issue persists.

●Sometimes, wax build-up on earbuds may cause audio quality and output level issues on the headset. Cleaning the earbuds may help aid the issue. To clean the earbuds, remove any attached silicone tips and wipe the earbuds with a soft cloth that is lightly saturated with warm water.

The Razer Hammerhead True Wireless earbuds range is up to 10 meters. Do note that some obstacles such as walls and/or doors may affect the operational distance.
No, the Razer Hammerhead True Wireless is only available in black.
To clean the earbuds, remove any attached silicone tips and wipe the earbuds with a soft cloth that is lightly saturated with warm water. Be careful not to allow the liquid to penetrate the actual speaker. The silicone tips and cords can be cleaned the same way and allow them to dry before re-installing.

This can sometimes happen if the charging case does not have enough power to charge the earbuds (LED indicator is blinking RED). To turn off the earbuds, please try the following options:

●Recharge the case by plugging into a power source using the included USB cable. When the case has enough power to charge the earbuds, they will turn off.

●If you do not have access to a charger and just want to turn off the earbuds, tap and hold both earbuds until you hear the “pairing mode” voice prompt. Then, tap one of the earbuds 3 times and hold the last tap for 2 secs or until your hear the “power off” voice prompt.

Place the misbehaving earbud into the charging case and close it. Wait about 5 seconds and then open the charging case. The earbud should reconnect automatically. If the earbud doesn’t reconnect, please make sure the charging case has enough battery (LED indicator is GREEN) and try again.

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