ByJoe Horner 2019-10-31 16811
Here are the simple steps in turning your Razer Hammerhead True Wireless on or off:
●The earbuds will turn off automatically when placed inside the charging case (lid closed). They will also turn on and pair when the charging case is opened.
●To turn on your Razer Hammerhead True Wireless manually, press and hold the function button for each earbud for 2 seconds to power on. You will hear an audio prompt from each earbud once they are powered on.
●If the earbuds are left idle for a few minutes, you will hear an audio prompt and then the earbuds will automatically power off.
●First, confirm that the issue is with the headset itself and not with the audio source. To do this, try to connect the headset to a different audio source and see if the issue persists.
●Sometimes, wax build-up on earbuds may cause audio quality and output level issues on the headset. Cleaning the earbuds may help aid the issue. To clean the earbuds, remove any attached silicone tips and wipe the earbuds with a soft cloth that is lightly saturated with warm water.
This can sometimes happen if the charging case does not have enough power to charge the earbuds (LED indicator is blinking RED). To turn off the earbuds, please try the following options:
●Recharge the case by plugging into a power source using the included USB cable. When the case has enough power to charge the earbuds, they will turn off.
●If you do not have access to a charger and just want to turn off the earbuds, tap and hold both earbuds until you hear the “pairing mode” voice prompt. Then, tap one of the earbuds 3 times and hold the last tap for 2 secs or until your hear the “power off” voice prompt.
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