The Left or Right i12 TWS Earbuds Can not working? Just click here to figure out!

ByJoe Horner 2019-09-21 38605

Have we ever encountered a situation in which one of the earbud does not work when we are using the i12 TWS Earbuds and only one work? Sometimes the left earbuds doesn't work, and sometimes the right earbuds doesn't work. Don't worry, you may have turned on the monaural connection mode.

i12 TWS​ 

The fix steps of only one i12 TWS Earbuds work

Step 1:First, press the function key long until the two i12 TWS headphones start flashing red and blue.


Step 2: Then, double-click the function key of any headset and wait a few seconds. The i12 TWS will be matched into a normal red and blue flash of one headset, and the other headset will flash a blue light every 5 seconds.


Step 3: At this point, you can connect to Bluetooth and use two i12 TWS headphones synchronously.


Note: Repeat step 2 if the match is not successful. You can repeat it a few more times.


For Gearbest customers: If you've purchasedi12 TWS from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.


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