ByBella Evans 2020-04-27 772
Black Shark 3 Gaming Phone 5G Network Communication Problems
1. The 5G network is still in the initial construction period, so the operator's service can be unstable. And the coverage of 5G base stations is relatively small, which is generally 100-300 meters. Please try finding another place and try again.
2. You can also consult the operator for the policy regarding the rate limitations of different 5G packages.
3. If you are a 4G package user, after registering for 5G, some operators will limit the traffic to 300MB.
1. Please make sure that the 5G switch in settings is turned on, and then confirm with the operator that your package supports 5G.
2. If you are a Telecom network user, you have to activate and register in VOLTE, and the status bar will display the HD icon.
3. Currently, the 5G coverage services of different operators are not full and not all places are covered with a 5G network. You can check the operator's app to find out whether your place has been covered by a 5G network.
4. You may not be able to register for 5G in some places where there are only limited network resources due to heavy traffic, such as subways, train stations, and other public places.
1. It may be caused by the poor network. It recommended changing a place with a good network.
2. If dual cards are used, it is recommended to disable the non-data card when playing games. It is a dual-standby single-pass phone, so the non-data card will affect the network delay of the data card.
3. Make sure that multi-threading and high frame rates are turned on in the game, which can improve network performance.
1. The WiFi signal is related to the router and the environment.
2. Different mobile phone manufacturers have different definitions of signal strength. You can use professional software to check the WiFi signal.
For Gearbest customers: If you've purchased the Black Shark 3 gaming phone from us and still have problems after reading the post, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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