ByJoe Horner 2019-07-29 10946
●Ensure that Raise wrist to wake screen is enabled on the device details screen in the Huawei Health app.
●Check whether Do not disturb is enabled on your watch, or whether Scheduled is set (the watch screen will not turn on if you lift your wrist in Do not Disturb mode).
Method 1: Swipe down on the watch face to open the shortcut menu and check.
Method 2: From the app list on your watch, go to Settings > Do not disturb > Do not disturb /Scheduled.
●When you have just woken up, your watch may still be in Sleep mode, which doesn't support the Raise wrist to wake screen feature. You can exit Sleep mode by pressing a button on your watch or by moving about. You will then be able to use the Raise wrist to wake screen feature.
For Gearbest customers: If you've purchased HUAWEI Watch GT smartwatch from us and still have problem after reading this post, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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