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Xiaomi M365 electric scooter common issues and solutions

ByAdan Flannigan 2019-07-20 91455

Xiaomi m365 electric scooter is the most popular personal transport tool. As its powerful functions. While do you know the serial number? What does error code means? This post will help you solve these problems.

Xiaomi M365 electric scooter  


MiHome and Segway's Ninebot (which is now a subsidiary of Xiaomi).

Advantages of MiHome: allows you to see more parameters such as the charge of each group of cells in the battery.

Advantages of Ninebot: simpler and more intuitive.

Negative: the geolocation request for each connection for both apps.

Firmware (number visible in the application options)

1.3.0 : First version.

1.3.1: Since 7/04/2017, possibility to disable application notifications, fixed acceleration increase problem. Added slowdown function when excessive overspeed or engine braking can cause overheating. Optimization of the KERS algorithm (engine brake allowing recharging), correction of the driver's non-detection bug. Fix bugs.

1.3.3: Addition of an anti-theft lock and alarm, serial numbers for the Youth version, differentiation of international serial numbers and possibility to switch the tail light on or off manually on the app.

1.3.4: Since 29/08/2017, correction of the alarm/anti-theft bugs and switch on/off for the automatic taillight.

Alternative firmware (at your own risk)

CFW w : Since March 2018, hack to unleash power. See link to the tutorial.

CFW: Since March 2018, hack to unleash power. See link to the tutorial.

Battery Management System :

BMS 1.0.7: exploits 70% of the battery capacity and limits power/speed to less than 30% of the battery.

BMS 1.1.5: exploits 85% of the battery capacity and limits power/speed to less than 50% of the battery.

Bluetooth :

BLE 0.6.8 / BLE 0.7.1 / BLE 0.7.2

Does my Xiaomi m365 electric scooter BMS have only one or two Z-fuses?

From the serial number of the scooter, look at the first 5 digits:

If the number is less than 35000, you are in V1 with 1 fuse.

If the number is greater than 35000, you are in V2 with 2 fuses.

If the number is exactly 35000, it is necessary to check visually on the electronic card.

Where is the serial number of the scooter?

From the official Mihome application, look at the serial number "Vehicle serial number" or directly behind the scooter stand. It is a code with 5 digits, the character / and 8 digits.

Xiaomi M365 electric scooter  

How to differentiate between an M365 and a Youth (M187)?

From the serial number of the scooter, look at the first 5 digits:

13678 = M365, White color China version, battery >March 2017.

13679 = M365, Black color, China version.

16057 = M187, Youth edition model, battery >March 2017.

16133 = M365, Colour black European version.

16132 = M365, Colour white European version, battery >March 2017.

Where is the serial number of the battery?

From the official Mihome application, look at the battery serial number "Battery serial number" which is a 13-digit/character code.

Xiaomi M365 electric scooter  

Battery: Do I have reinforced welds?

Several solutions, the battery number begins with:

"3JBG", first version.

"3JCG", second version, with reinforced welds on the batteries (V June 2017).

"3JEE", third version, with reinforced soldering on the batteries (V August 2017).

Example photo of tablets reinforced with solder.

Xiaomi M365 electric scooter ​ 

Versions after August 2017 have foam in the battery cover.

List of error codes and audible signals with beep:

Transposition of error codes in beeps: 1st digit = number of long beeps, 2nd digit = number of short beeps.

Transposition of the error codes in green led flash (on the ESC controller): 1st digit = number of long flashes, 2nd digit = number of short flashes.

10 - Bluetooth module communication error.

11, 12, 13, 13, 28, 29 - Calibration error of current sensors or power supply of MOSFET transistors.

14, 15 - Problem related to the accelerator or brake.

18 - Error related to the Hall sensor (in the motor).

21 - Battery communication error (BMS).

22, 23 - BMS serial number error.

24 - Input voltage error.

27, 39 - Problem with the serial number of the speed controller (ESC) or not activated.


36 - Battery overheating or heat sensor error.

40 - Overheating of the speed controller (ESC).

Example of error code 21 visible from the Ninebot application:

 You may also want to read:
 How to solve the weather update problem of Xiaomi Mi band 4?
 How to install Xiaomi M365 electric scooter firmware mod?
 Xiaomi Mi A3 specs, release date, design and all we know before its presentation

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