BySteve Lowry 2019-02-01 4416
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First, try resetting the bedside lights. The reset method is as follows: In the case of power-on, by turning on the key+mode key for 5 seconds at the same time, the light changes to red, green, and blue after two times, indicating that the reset was successful. Don't turn off the lights at this time. After the reset is successful, turn on the smart home app again. At this time, you will be automatically prompted to find the "m bedside light ****", then follow the prompts to install, but also pay attention to some environmental requirements:
1. The mobile phone and bedside light are both in WIFI connection and connected to the Internet.
2. The WIFI signal connected to the bedside lamp only supports 2.4G and does not support 5G.
3. The WIFI signal name of the router may not have Chinese characters.
4, if the mobile phone Android 4.4 and above systems, iOS 8 and above systems, with WiFi-enabled mobile phones.
5, look at the router's security level, if the level is set to high, there may be automatically shielded bedside lamp connection, you can set the router level is low, after a successful connection, and then set back.
1. Power supply is correctly connected (100-240V 50/60HZ 0.5A).
2. Is the adapter properly inserted into the power supply?
3. whether the adapter is correctly inserted into the bedside lamp power jack and good contact.
The process of connection requires data exchange between mobile phones, bedside lamps, routers, and cloud servers. The process is complex and prone to timeouts. There are several possible causes of connection timeout. The current possible scenarios are:
1. The network environment used by the product.
2. The adaptation of the mobile phone and the bedside lamp.
3. Adaptation of routers and bedside lights.4. Data interaction with cloud servers.
5. The entered network password is incorrect.
When a timeout occurs, it is recommended to try several more times.
For Gearbest customers: If you've purchased Xiaomi Mijia MJCTD01YL Yeelight Bedside Lamp from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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