ByTown Kassis 2019-07-25 1919
If yesterday we informed you that the Japanese company finally gave an official answer, today we can tell you that Nintendo has guaranteed that all those who suffer from this problem, whether they are under warranty or not, will have the repair service free of charge.
Now, the document presented by the Japanese giant presents the following lines. "It will no longer be necessary for customers to present proof of purchase when fixing the Joy-Con problem. In addition, it is not necessary to confirm the status of the warranty. If a customer requests a refund for a previously paid Joy-Con repair, they will only have to confirm the previous repair and request a refund.
As this is news from the US, we still do not know whether these measures will apply to the rest of the world, so we will have to wait. As the old saying goes, better late than never. If you have problems looking for the technical support link do not worry, from here you can access your territory. In case you need it in the future...
It is expected that this mechanical failure is already corrected in the following models of the console, both the new model with better battery and Nintendo Switch Lite, since otherwise, in the latter case would create more inconvenience to have fixed Joy-Con. We just have to cross our fingers and hope that Nintendo, as always, does a good job.
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