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1.The version of firmware is v1.0.2. Our POP was produced in July. So you don't need to upgrade the firmware.
2. If you want to charge the earphones box with a wireless charger. It is recommended to buy Meizu WP01 wireless charger. Buying together in APP is more cost effective.
3. Please keep the original packaging, which is one of the qualifications required to apply for after-sales service.
4. If you find that a single earphone does not work after receiving the products, please don't worry, because the charging box is not fully charged when it is shipped, so the earphone is just out of power. Please charge for 3 hours before trying again. If not, please contact customer service as soon as possible.
5. Please read the manual before you use it and remember to take out your accessories.
6. Product warranty and how to confirm the authenticity of the product, please click HERE.
7. Bluetooth signals are vulnerable to interference in the following circumstances:
1) An environment with multiple Wi-Fi signals or Bluetooth signals nearby
2) airports, high-speed rail, subway and other large electromagnetic interference environment
8. The right headset is the main headset. Place your phone in the right pocket, arm bag or right hand for a more stable connection experience (especially in environments with high levels of interference)
9. Due to current Bluetooth technology limitations, sound and picture may be out of sync when playing games or watching videos or other scenes with sound and pictures at the same time.