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1. Rechecking whether power supply and Ethernet cables are connected correctly;
2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;
3. Ensuring IP camera and computer are in the same router.
Dimensions and Weight
| Product weight: 0.2390 kg |
Package weight: 0.4110 kg
Product Size(L x W x H): 11.50 x 7.80 x 7.80 cm / 4.53 x 3.07 x 3.07 inches
Package Size(L x W x H): 16.50 x 9.00 x 10.50 cm / 6.5 x 3.54 x 4.13 inches
|Package Contents: 1 x IP Camera, 1 x USB Cable, 1 x Wall Bracket, 2 x Screw, 2 x Plastic Anchor|