1. Rechecking whether power supply and Ethernet cables are connected correctly;
2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;
3. Ensuring IP camera and computer are in the same router.
General | Brand: Stalwall Model: HD502 Materials: Metal Shape: Spherical Camera Technical Feature: Pan/Tilt/Zoom,Vandal-proof,Waterproof IP camera performance: Motion Detection,Night Vision,Support video control Motion Detection Distance: 50M Lens Structure: 4.7~96mm Certificate: CE,FCC,RoHs |
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Network | Protocol: DDNS,DHCP,DNS,FTP,HTTP,IP,NTP,ONVIF,PPPOE,RTCP,RTP,RTSP,SMTP,TCP,UDP,UPNP Wireless: IEEE 802.11 b/g/n WiFi Distance : 10M Network Port: RJ-45 IP Mode : static IP address Web Browser: Firefox,Google Chrome,IE,Microsoft Internet Explorer 6.0 above |
System and Hardware Info | Pan/Tilt-Horizontal Angle (degree) : 355° Pan/Tilt-Vertical Angle (degree) : 90° FOV: 360 Degree |
Video Image Audio | Video Compression Format: H.264 Sensor: CMOS Pixels: 2MP Video format: AVI Video Resolution: 1080P Frame Rate (FPS): 25fps Resolution: 1080 x 720,1920 × 1080 Image Adjustment: Brightness,Color saturation,Contrast,Hue,Sharpness White Balance: Auto Minimum Illumination: Color to B/W, Color: 0.1Lux, B/W: 0.01Lux S/N Ration: >60dB(Enhanced) Electronic Shutter: PAL: 1/25~1/100000s NTSC: 1/30~1/100000s Audio Compression Mode: G.711 |
Night Vision | Infrared LED: 6LED Infrared Distance: 50M |
Physical Environment | Exterior Material: Metal Environment: Outdoors Waterproof: IP66 Operate Temperature (℃): -20°C~+50°C Working Humidity (%) RH: <95% |
Dimensions and Weight | Product weight: 3.7500 kg Package weight: 5.5000 kg Product size (L x W x H): 20.00 x 13.00 x 24.00 cm / 7.87 x 5.12 x 9.45 inches Package size (L x W x H): 25.00 x 14.50 x 30.00 cm / 9.84 x 5.71 x 11.81 inches |
Package Contents | Package Contents: 1 x IP Camera, 1 x English Manual, 1 x European Charger, 1 x Network Cable |