1. Rechecking whether power supply and Ethernet cables are connected correctly;
2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;
3. Ensuring IP camera and computer are in the same router.
General | Materials: Metal Technical Feature: OSD,Pan/Tilt/Zoom,Waterproof,WiFi Mount Types: Wall bracket IP camera performance: Interphone,Motion Detection,Night Vision Compatible Operation Systems: Android,IOS APP: Neye3C APP Language: Chinese,English Connection: Wireless Interface: TF Card Slot |
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Network | Protocol: DDNS,DHCP,HTTP,IP,IPv4,LAN,ONVIF WiFi Distance : 50m Network Port: RJ-45 IP Mode : Dynamic IP address |
System and Hardware Info | Pan/Tilt-Horizontal Angle (degree) : 355 Pan/Tilt-Vertical Angle (degree) : 90 Local-storage: TF / Micro SD card up to 128GB FOV: 105 degree |
Video Image Audio | Video Compression Format: H.264 Horizontal definition: 1960TVL Sensor: CMOS Pixels: 2MP Video format: H.264 Video Resolution: 1080P Frame Rate (FPS): 15 Resolution: 1920 × 1080,640 x 360 Backlight Compensation: Auto White Balance: Auto Minimum Illumination: 0.001 Lux @ (F1.4, AGC ON), 0 Lux with IR; Audio Compression Mode: G.711 Audio Input: Built-in mic. Audio Output: Built-in speaker |
Night Vision | Infrared Distance: 30m |
Physical Environment | Waterproof: IP66 Operate Temperature (℃): −10 °C ~ 45 °C, humidity less than 95% (non-condensing) |
Power | Specification of Power Supply: 12V2A Working Voltage: 12V |
Dimensions and Weight | Product weight: 0.7000 kg Package weight: 1.0700 kg Product size (L x W x H): 17.00 x 16.00 x 11.50 cm / 6.69 x 6.3 x 4.53 inches Package size (L x W x H): 23.50 x 20.50 x 12.60 cm / 9.25 x 8.07 x 4.96 inches |
Package Contents | Package Contents: 1 x PTZ Camera, 1 x 12V 2A Power Supply, 1 x Set of Screws, 1 x Base Mount, 1 x Screwdriver |